Our business is all about developing longstanding relationships with our partners. The history and ongoing collaboration with Taylor and Scotsman is evidence of the success of our approach.
Taylor UK has been the exclusive Taylor distributor for the UK for over 50 years, offering the company’s range of frozen product and drink machines. Despite the UK climate – rainy, wet and cold – Taylor UK is the only European ‘A’ graded distributor, a rating based on sales achievement, service and aftercare support. We’ve been the holder of Taylor’s European Distributor of the Year Award for ten consecutive years, and we are number three in the world in terms of sales volume.
To achieve this success we work closely with many of the UK’s leading brands from the QSR, pub, restaurant and hospitality sectors.
Hubbard Systems has been the exclusive Scotsman distributor in the UK for over 60 years. Offering over 400 Scotsman icemaker models and accessories, aimed at industries including hospitality, retail, food processing and fishing, Hubbard is known as the UK’s ‘ice experts’. In a recent customer satisfaction survey, we scored over 90% in all question categories, including ease of contact, enquiry handling, delivery, accuracy and technical support. In 2021, Friulinox joined the Hubbard portfolio expanding our specialist refrigeration offer yet further.
Hubbard works closely with a network of dealers to ensure customers receive not only the best machines but also the best advice. We also produce a variety of guides and online education aids to support and underline Scotsman’s position as the market’s leading ice specialist.
A successful sales force is nothing with out great customer service and support to back it up!
HTG Service is the technical and service division of HTG Trading. Our customer service and support centre is manned 7 days a week, 52 weeks of the year providing advice, OEM spare parts and accessories to our customers. Should you require a reactive service call, we have 30 directly employed and fully trained technical service engineers who operate 7 days a week. Our technicians can service and repair all types of Taylor Equipment, ISA Refrigeration, Scotsman Ice Makers, Coffee Equipment including PSSR certification, Friulinox refrigeration and much more.